Web dev for wildfire detection solutions company

Background

Please describe your company and position.

I am the COO

Describe what your company does in a single sentence.

We're building an all-in-one solution to early-stage outdoor fire detection.
Detecting wildfires early, preventing disaster at the start

Opportunity / challenge

What specific goals or objectives did you hire Digital Butlers to accomplish?

• Build a very polished website to showcase our company
• Launch a pre-order campaign to drive users to pre-order our product

Solution

How did you find Digital Butlers?

Online Search

Why did you select Digital Butlers over others?

High ratings, Great culture fit, Good value for cost, Referred to me, Company values aligned

What was the size of Digital Butlers’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Butlers needed to design and build the entire website from scratch. We started with just a copy (text) draft, which the team used to develop the entire design concept for both computer and mobile users. After finalizing the design with us, the developers began implementing the design, and continued that process for the next few weeks.

We needed a brand-new website with 4 "full pages" as well as a few simpler pages (e.g. FAQ, Order confirmation, privacy and terms). In addition to a multitude of animations and interactive functionality, Digital Butlers built two very complicated 3d-model animations that seemlessly integrated with user interaction.

Results & feedback

What were the measurable outcomes from the project that demonstrate progress or success?

• We are receiving pre-orders of our product through the website
• We've receiving enthusiastic positive feedback from our advisors and investors
• The 3d-models run smoothly without glitches or loading issues

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There was a superb level of communication demonstrated by the team. Alex was very responsive, promptly responded to all emails, and readily got on calls even on short notice. Despite the 11-hour time difference, we were able to clearly communicate our goals, and the team discussed every single point that we wanted to discuss in detail. Not a single piece of detail was omitted or ignored.

Moreover, multiple members of the team (such as engineers) were present on all calls where we requested to speak directly to them. The team made their best effort to deliver the website in time, despite the multitude of new technical features that they needed to learn to carry out the fancy design of the website.

What was your primary form of communication with Digital Butlers?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

The company had a very impressive detail-oriented approach to designing the website. When we disagreed on certain design choices, Digital Butlers discussed in depth why their choice was the best from a design perspective. They were ready to reach the most polished professional result even if we initially objected to a certain design decision.

Often times other teams would agree with whatever the client wants to make them happy, even if that hurts the final result of the project. Digital Butlers were not like that at all. I was mindblown by the attention to detail and absolute dedication to making the website as perfect as possible.

Even if it meant staying up long nights, working overtime, and fixing the smallest details (such as optimizing speed and fixing textures). This dedication to the final product is very rare to come by and much appreciated. Without that work by Digital Butlers, we wouldn't have a successful pre-order launch.

Are there any areas for improvement or something Digital Butlers could have done differently?

The only area of improvement I can think of is their prioritization of tasks. When working with Digital Butlers, it's good to be very clear about which tasks you believe have the highest priority of finishing first. Because the Digital Butlers team is so passionate about delivering a perfected final product, they may sometimes spend a lot of time fixing a certain section before moving onto other steps to fix. Their dedication to the project shows even here!

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