E-commerce development for it solutions services

Background

Please describe your company and your position there.

I'm business development manager at CRM Solutions Services. We are focusing on IT solutions which helps companies to implement hybrid way of working increasing employees productivity.

Opportunity / challenge

For what projects/services did your company hire Digital Butlers, and what were your goals?

We started to develop website from the scratch. For the purposes Digital Butlers team was hired as experienced and non standard thinking team. Our goal was to create modern website with e-commerce space.

Solution

How did you select this vendor and what were the deciding factors?

We searched developers on Webflow platform, Digital Butlers contact person was in the list. Digital Butlers was a highly experienced, non-standard, creative-thinking team that provided us with cost-effective solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had regular kick-off meetings with Digital Butlers team. Their team developed design for our website and engine using Webflow platform. All stages was clear website design creation, structure development, coding, connection to Stripe.

How many people from the vendor's team worked with you, and what were their positions?

3 persons were in the team from Digital Butlers side. Project manager, Web designer and programmer.\

Results & feedback

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We launched website in June and since this time we got a lot of nice feedbacks from potential customers about design and usability of website.

Describe their project management style, including communication tools and timeliness.

We had meeting 2-3 times per week via Google teams, also we had a group chat in Telegram for communication and guys provided us video reports via Figma and Loom platforms which is very nice from our side. From project management perspective all was done according time line described in our contract! Nice job!

What did you find most impressive or unique about this company?

They have a lot of experience. They can hear customer and propose non-standard solutions which best suits for customer's needs and budget. Very good team to work with!

Are there any areas for improvement or something they could have done differently?

I don't have anything to add here. Nice team, nice job!